I've created a workflow which clears a couple of fields when a record is re-activated and the status becomes Active again, one date field and one look-up field. Upon testing, when this workflow is triggered it is clearing the look-up field but the date field ends up with today's date in it.
The field itself is a locked field so cannot be edited by users.
I have one other workflow activated which automatically enters today's date in this field when a record is discontinued. Is it possible that this workflow could be superseding the one which clears the date field? Does CRM have workflow orders of priority?
Any help greatly appreciated. Many Thanks