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Qualify a Lead error code

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Hello Everyone:

It seems we are getting more error codes lately.

This is the news one when a user tries to qualify a lead

Note we don't have any Keys for Leads or Opportunities

The given key was not present in the dictionary

Error Detail:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #4C1B8CDDDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #4C1B8CDD</Message>
  <Timestamp>2015-11-12T17:30:19.4351146Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220891</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
    <Message>The given key was not present in the dictionary.</Message>
    <Timestamp>2015-11-12T17:30:19.4351146Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]
[941a67f1-4982-e511-8101-c4346bac124c: ]
Starting sync workflow 'Opportuntiy Contact and Primary', Id: 8b1a67f1-4982-e511-8101-c4346bac124c
Entering ConditionStep1_step:
Sync workflow 'Opportuntiy Contact and Primary' terminated with error 'The given key was not present in the dictionary.'

</TraceText>
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>

I change the User security role which they can now Qualify a Lead

Why did this occur?

Any help or info would be great.


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