Hello,
I am trying to create a birthday appointment which will sync to Outlook. I know the default Birthday field in CRM contact entity will Sync with Outlook Contact Birthday field. However, this will create a recurring all day event with a default reminder of 15 mins or the default reminder as configured in Outlook.
I would like to:
- custom birthday field in CRM Contact
- sync to Outlook
- create Recurring appointment
- all day event
- reminder 15 mins.
I have not found any solution that allows this. It dumbfounding that Outlook does not allow for a custom birthday reminder.
I know there is code that can change the default for birthday fields. However I am looking:
- to package this in CRM
- simple solution, easy to deploy to entire organization
- do not want to rely on outside of the solution
- rather not deploy custom code for every outlook user
- do not want to create a workflow that will continually be working for 500+ contacts in CRM
There must be a way!!
Thank you in advance.