I am able to create a case from an incoming email but I cannot figure out how to use the subject of the email as the subject of the case and the body of the email in the case description? Is there a way to do this?
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I am able to create a case from an incoming email but I cannot figure out how to use the subject of the email as the subject of the case and the body of the email in the case description? Is there a way to do this?