Hi All,
I have created a campaign and would now like to distribute sales literature via email.
If I do this as myself it works without any problem, after 5 minutes I see the emails appear in my outbox before going into my sent items.
BUT, if I try and do this on behalf of another person, nothing comes through.
This is an on premise 2013 install and I have set the 'send on behalf' permission for myself on the other persons mailbox but still the problem persists. If I check the system jobs, it shows the process have been completed successfully and no errors are showing.
Could someone advise on the pre-requisites for sending on behalf of another person to include?
It would also be useful to understand whether the person I am sending on behalf of should see emails in the 'sent items' locally or whether they will go from my mailbox.
Thank you for your help