Hi All
We are trying to create phonecall activity through api call in dynamics but there is an activity workflow which fires everytime new phonecall activity is created.
We disabled this workflow and we were able to create phonecall activity in dynamics. Actually this workflow searches for account to create activity even if we are creating on a contact.. So it is unable to find account with the given contact id and throwing error.
Now we do not want to disable this workflow, please suggest any workaround. What should we change in the workflow to make it run for all entities not only account.
Thanks
Ankit