After installation CRM for Outlook 2015 Client (x32) on Windows 7 Professional (x64) with Microsoft Outlook 2013 Professional Plus (x32) the following errors are displayed when using the Configuration Wizard to configure an On-Premise Deployment of Microsoft CRM 2015. The errors are displayed after the Organisation has been selected. Refer to the items in red in the following extracts from the Configuration Wizard Log and the Diagnostic Wizard Log. This issue occurs for all workstations and users. However, users can logon to CRM via Web Client and use all functionality. The deployment is On Premise using Default Website and HTTP, Port 80.
CONFIGURATION WIZARD LOG
09:38:21|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
09:40:03| Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.
at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
09:40:03| Error| Exception : Server was unable to process request.
DIAGNOSTIC WIZARD LOG
Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread: 13 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info |ReqId: 00000000-0000-0000-0000-000000000000 | ExceptionConverter.TryConvertToFaultExceptionInternal ilOffset = 0x2D
at ExceptionConverter.TryConvertToFaultExceptionInternal(Exception exception, Boolean createNewFaultException, FaultException`1& faultException) ilOffset = 0x2D
at ExceptionConverter.TryConvertToFaultException(Exception exception, Boolean createNewFaultException, FaultException`1& faultException) ilOffset = 0x22
at FaultHelper.ConvertToFault(Exception exception) ilOffset = 0x0
at ErrorInformation..ctor(Exception exception, Uri requestUrl, Boolean logError, IOrganizationContext context) ilOffset = 0x24B
at CrmServiceMAPIException.get_Message() ilOffset = 0x0
at ConfigInfo.ReportError(Exception ex, IWin32Window parentWindow, Version serverVersion) ilOffset = 0x0
at ConfigEngine.Configure(Object stateInfo) ilOffset = 0xAA
at QueueUserWorkItemCallback.WaitCallback_Context(Object state) ilOffset = 0x1A
at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x70
at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x9
at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() ilOffset = 0x35
at ThreadPoolWorkQueue.Dispatch() ilOffset = 0xA3
at _ThreadPoolWaitCallback.PerformWaitCallback() ilOffset = 0x0
>----- dump exception/fault tree (TryConvertToFaultExceptionInternal: before) -----
>>>>>> EXCEPTION: 0
>Type: Microsoft.Crm.CrmException
>ErrorCode: 0x8004011B:
>Message (37): Server was unable to process request.
>StackTrace <null>
>no PluginTrace
>>>>>> EXCEPTION: 1
>Type: System.Net.WebException
>Message (56): The remote server returned an error: (401) Unauthorized.
>StackTrace: present: 9336C970
>no PluginTrace
>>>>>> EXCEPTION: 2
>Type: System.ComponentModel.Win32Exception
>Message (38): The target principal name is incorrect
>StackTrace: present: B2229549
>no PluginTrace
>InnerException <null>
><<<<< EXCEPTION: 2