Hello,
We have been experiencing an issue with our CRM 2011 on-premise installation where certain Users' Outlook client sychronisations are causing Contacts be be continuously updated.
It doesnt affect every User, and it doesn't effect every Contact. The only similarity I can see is that it applies to Contacts that the given User owns.
The updates themselves are to the fullname, and a custom field, however there is no actual change in the value.
The only visibility we see if from massively inflated audit logs, which is an annoyance more than anything.
Our Users need the Outlook connectivity, so removing the add-on or the synchronisation capability is not an option.
Thanks in advance :)