Hi all,
I’m trying to migrate CRM 2015 to CRM 2016 at customer, both on-premise versions, but I’m failing when importing the org. I spent couple of days on this already, but wasn’t able to find the answer to my problem, that’s why I’m trying here.
The configuration of the servers is following:
CRM 2015
Full server v. 7.0.2.53 (CRM server 2015 Update 0.2) w/ E-mail Router, w/o Claim-Based Auth and IFD, no HTTPS
Separate SQL Server (2014 SP2)
Separate Report Server
CRM 2016
Full server v. 8.1.0.359 (CRM server 2016 Service Pack 1) w/o E-mail Router (we plan to use Server Side Sync), w/ Claim-Based Auth and IFD, HTTPS
Separate SQL Server (2014 SP2)
Separate Report Server
In terms of the migration itself, these are the steps I’ve taken:
Full DB backup
DB Restore
Run Import Wizard on 2016 server (user used is CRM admin which was used to install 2016 Server, it doesn’t exist in the old organization)
Here is where it gets interesting. At the end of the wizard, I get some warnings, which seem to be fixed by the wizard, like missing foreign keys or indexes
One strange thing I noticed just before the import is Organization base currency in the summary:
This import fails with the following error, org ID being from CRM 2015.
And the result in Deployment Manager
When I delete the organization from Deployment Manager and go through the process again, the organization actually gets imported, but it’s still not updated. The update fails however, log file excerpt is below.
'4766155a-9924-e111-897a-00155d01920a' = NEW ORG
'1c5b3197-5c94-e611-80fb-005056954ef2' = OLD ORG
10:10:43|Verbose| Current Role = (Id: 0c5afc69-9924-e111-897a-00155d01920a, Name: Customer Service Representative)
10:10:43|Verbose| Error occurred: Unhandled Exception: Microsoft.Crm.CrmSecurityException: Not enough privilege to access the Microsoft Dynamics CRM object or perform the requested operation. The current Organizationid '4766155a-9924-e111-897a-00155d01920a' does not match with userOrTeam's organization id '1c5b3197-5c94-e611-80fb-005056954ef2'.
Even though I see in the Deployment manager that the organization is enable, I’m not able to login and get only “An error has occurred.” Event log only shows warning from the time of attempted login.
Does anyone have any ideas? Thank you in advance.