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Business Process Error

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I'm a new non-technical admin trying to get the CRM set-up for users effectively. My users are currently getting this error message when trying to create accounts, contacts and opportunities:

"Business Process Error - Principle user is missing prvAppendTonew_cntoppty privilege."

The user is working within their assigned business unit and their security role (VP Sales) is sufficient to allow creating/editing of these records. 

Any suggestions/tips would be appreciated...

Thanks

Pete


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