Hi
1. I understand that CRM outlook add-in will only sync with default email account. Does that mean that it also only syncs with default exchange folders within that account? i.e. it syncs with inbox, sent items, contacts etc. but ONLY the default folders? So if custom folders are made, you cant select those to sync with?
2. Is the above also true for server side syncing?
3. If I have multiple inboxes and accounts for sending emails, does anyone have a recommendation how to track in CRM?
4. I could think of two ways to do this. One is to use shared exchange mailboxes.
5. The other would be to combine all my mail accounts into one exchange account and use aliases and search folders to view them separately.
6. Is there a cleaner way?