Hi folks,
We are facing an issue that our users get timeout after every 30 minutes automatically, I am mentioning the details below, please look into it, thanks in advance,
Dynamics 365 CRM on-prem version 8.2.1
I got this answer from our vendor
"The CRM team (the team that owns the CRM platform) informs us the timeout is set to 30 minutes and it is a global setting (all tenants) and cannot be changed.
this is related to our more modern CRM 365 configuration/setup, where CRM endpoints are protected by ADFS (Enterprise Federated Authentication service)"
Please confirm that is it true or we can change the session timeout from ADFS or any ways, thanks.