Hi All,
I've created a new quick create form for cases but I can't get it to appear. After creating the form I have saved it, set the order so my new one is at the top, published customization. But it's still showing the old form when I click the quick create button. I've tried saving and publishing about 10 times.
I have a feeling my customization is not publishing properly. Is this a known issue? Or perhaps I'm making a mistake somewhere?
Thanks,
Joel.