Hi experts,
In the case record, I've created two fields called called resolved by and resolved date.
I want to store the information about who (user) closed the case and when the case was closed.
So I created a workflow that when the status changes to Resolved/Cancelled, it should take the oob modified by value and modified on value and store in the my custom fields that I created.
However, the workflow isnt working.
Any help would be appreciated.
Thanks,
Jon