Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 55831

Unified Service Desk Lookup data parameters

$
0
0

We have a case record that looks up to a customer, How do I get the context of the lookup to show in the data parameter section of usd so I can pull the different fields from the contact entity to verify the customer.  Below I am using an entity search but it gives an error of "Not being able to convert the replacement parameter"

<?xml version="1.0"?>
<fetch distinct="false" mapping="logical" output-format="xml-platform" version="1.0">
<entity name="contact">
<attribute name="fullname"/>
<attribute name="emailaddress1"/>
<attribute name="mobilephone"/>
<attribute name="contactid"/>
<attribute name="lib_identificationno"/>
<attribute name="lib_dateofbirth"/>
<attribute name="address1_composite"/>
<order descending="false" attribute="fullname"/>
<filter type="and">
<condition attribute="contactid" value="{[[incident.customerid.Id]x]}" operator="eq"/>
</filter>
</entity>
</fetch>


Viewing all articles
Browse latest Browse all 55831

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>