Hi all,
In the case entity, I have several custom fields.
I have a business rule that sets them to visible IF a certain case type is selected.
if NOT, then the several fields are set to not visible.
My issue is that roughly half of the fields are never affected byt the rule, they simply do not auto hide, they show regardless of the case type.
Business rule is set to 'All forms'
There is no reason that I can see as to why this happens.
Is there a limit on each form as to the number of fields that can be affected by a rule?
Many thanks
David