Hello,
I am having a intermitting problem when attempting to mail merge quotes. I have a number of fields coming through too the word document however, the <<Total_Amount>> value only comes through on one of the quotes I tested on. I cannot see any difference between this quote and the many others, I have even tried another quote from the same opportunity (as the one quote that it does come through on).
See below that I can actually see the data coming through on every quote I try, but it never gets printed to the word document:
The field tag is on the word document:
Do quotes need to be in a particular state for this field to come through?
Note: Other fields including currency fields are coming through and working fine.
Thanks in Advance for any help.