I would like to have a filter that users the values from two other looks to determine what should appear.
As an example
For each Customer the Case type will have drop down of the preferred service provider to deal with their requests for this customer
Lookup one is a Customer
Lookup two is Type
Lookup three is a Service Provider that is determined by both the Customer and the Type i.e. only certain service providers can do a certain type of case for certain customers.
In my example the Customer, Case Type and Service Provider are all lookup values to other entities,
I intended to add a many to many entity that lists the customer, then the Type and the service provider should be used. Examples of a records in this entity would be Customer =Joe Bloggs inc., Type = service failure, Service Provider = Davy Jones.
Customer = Joe Bloggs inc., Type = service failure, Service Provider = John Jones.
Customer = Acme inc., Type = service failure, Service Provider = Davy Jones.
….
What is the best way to achieve this? Is there anything in the XrmServiceToolkit that could be utilised?