Hello Friends,
I am Experiencing issues with tracking emails through CRM Outlook. The issue only arises when attempting to track an email through a secondary account. Staff members within the organisation have their personal email account (utilising their names) and shared/specific account.
See below a screen shot of the error message received on my account when attempting to track an email from the secondary account.
Please provide advise regarding this issue.
Thanks and Regards,
Raghuveer