Hi,
I'm adding some products to my CRM online instance. I'm having trouble setting them up so that I can use decimals for product quantity such as; 0.25, 0.50 or 0.75 when adding products to quotes, orders, invoices etc.
I've created a unit group called 'Hourly Unit' with a default unit of 'Hour'.
I've created various products such as "out of hours remote support" and "out of hours on-site support". In these products I've set 'Decimals Supported' to '2'.
I've added my products as items in the Standard Pricelist and set 'Quantity Selling Option' to 'Whole and Fractional'.
From what I understand, the above should allow me to choose a product quantity of 0.25 etc when adding a product to an invoice? The problem is that when I do this, the decimal numbers are rounded up or down (i.e. 0.25 becomes 0 and 0.75 would become 1.)
Can anybody explain why this is happening? Have I got the wrong idea about selling fractions?
Thanks,
James