we have a user that was with our company years ago, had a CRM account in 4.0, he left our company. he was disabled in 4.0, and eventually his AD account was removed. Well, about a year after his account was removed, he came back to the company, he was setup in CRM 4.0 and all was good. He has been working right along.
This past weekend i performed a migration to CRM 2011, and this user cannot access the new CRM server? i see where there are 2 accounts for him in the CRM system, 1 is disabled, and the other is active, but i guess not mapped to a user.
Any ideas?