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Custom reports

How to identify if the reports in crm are custom reports or system generated reports

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Sales team in Account

How to add stakeholders and sales team in account 

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How to edit pipeline phase workflow when sales stage is changed

Hi, I have changed the values of the bars on the sales process stages as shown below. I also have a OOB field "pipeline phase" which displays the current pipeline phase. However, it is still showing...

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Extract Email Message body from Workflow Send Email: Create New Message step

Does anyone know of an easy way to extract the body of an email that has been created in a workflow using the Send Email: Create New Message step?We have a series of 10 workflows, each of which has...

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How to set currency field to an empty string with a plugin

Hi guys,So i have a lookup to transaction currency that is being populated through another entity and this works fine.Now the problem is that when i delete the other entity i also need to return the...

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Error installing solution: Object reference not set to an instance of an object.

Hi,I'm trying to install a solution on a Dynamics 365 (v8.2) Org. After I select my zip file and press "Next" on the wizard, the following error appears after some time:"0x80044150 - Object reference...

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Unable to access ODATA in microsoftcrmportals

This XML file does not appear to have any style information associated with it. The document tree is shown below."); vertical-align: bottom; height: 10px;"><Error><Message>An error has...

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Microsoft crm portals not allowing delete option for Notes grid

Hi,We are unable to see delete or edit button for notes subgrid for entity form eventhough configuration has been done . We observed this is happening in fro portal version 8.3.3. Till 8.3.2 version we...

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Unable to enable Save Filters as New View and Save Filters as Current View in...

I unable to enable save filters as new view and Save Filters as Current view option in the List view frame of the dashboard, I have been already checked security , But not succeeded.Please Help. 

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CRM error: This content cannot be displayed in a frame. To help protect the...

Hello,I have a user that is getting the above error when going into Documents within CRM.  This just started to happening last week.  No updates were installed on the machine and no one else seems to...

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Dynamics 365 July update unified app mobile client - web resource resizing

Hi,We are work with Dynamics 365 July update unified app mobile client and we add one HTML web resource in dashboard. but, we facing issue with size of html page shown on mobile.Anyone have idea we...

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use of crm app on comany smartphones

Hello community,we have the usecase to use the crm app only from company iphones. Is it possible to restict usage from private smartphones? We are talking about the same user credentials :)

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Outlook + CRM Sync

I'm having a problem where a user had written a note on a meeting in CRM and it was sent back to Outlook and received by their customer. Is there a way to change this in CRM or Outlook. I went to...

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Custom option set not appearing while i want to re use it

Hi friends,I have a custom option set A I want to re use it on another form as new field.So when i am creating new field in that form choosing option set and trying to find it in "Use Existing option...

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Server Error

When trying to use the MultiFileTool Up loader, getting this error and not sure what it means. The Web Service plug-in failed in OrganizationId: 8247bb79-bea7-4059-9afe-1bbbb748816e;...

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Server Side Sync: Confirm Mailbox alerts in bulk (Tracelog table)

Dear Community,Server Side Sync (SSS) is curse and blessing at the same time.We run CRM 2016 SP1 on prem and Exchange 2016 CU2 on prem. with ~700 CRM users.SSS is mostly doing what we expect but we...

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Re-Activating a Lead Shows Previous Activity Dates as Re-Open Date

HelloOur telemarketing team are going through some old disqualified leads in our system and in some cases reactivating them so we can work on them again.However the problem we are seeing is that all...

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Can I use a ClickDimensions email template in a CRM workflow (Send email)?

Can I use a ClickDimensions email template in a CRM workflow (Send email)?See screenshots below..Than you for your time,Ollie

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Issues connecting to Dynamics CRM server using the Visual Studio Dynamics SDK...

Hi,I have an issue using ProcessingQuotesAndSalesOrders sample code from CRM SDK https://www.microsoft.com/en-us/download/details.aspx?id=50032I've created Credentails XML file to connect to my...

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Dynamics365 : Stop Products from Copying when Quote is Created

Good day everybody!So i am developing in Dynamics365 CRM and i need Opportunity Products NOT to get copied when one creates a new quote. I want to manually do that with a plugin, so as to perform...

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