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Problem running ConfigureCRMServerSideSync.psa PowerShell script

April 6, 2018, 12:54 pm
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I have followed all the documentation to a tee. I have installed the Azure AD module for Powershell however I see no way to launch it, but when I list the modules available in PowerShell I see MSOnline. When I run the ServerSideSync PowerShell script I receive the error: "Microsoft Dynamics CRM hybrid configuration requires installing MSOnlineExtended PowerShell support.  Please go to http://go.microsoft.com/fwlink/p/?linkid=236297 to install this support. Process Failed."

A. That support link is bogus.

B. I do not see the MSOnlineExtended module loaded and there is no way to install it that I can tell.

It seems as MS is in the process of changing some things as this document is dated from Wednesday which leaves me in a fine position :(

docs.microsoft.com/.../connect-to-office-365-powershell

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Email Engagement Asistant - How to disable this feature for some particular entities?

April 6, 2018, 12:56 pm
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Hello there,

We have enabled email engagement for our organization, but at the time of creating a random entity, the relatiosnship assistant shows up right next to the notes section, which really causes confusion among our users.

I´ve been wondering if there is a way to disable it for some particular entities?

It is such a great feature but is not needed in all of out entities.

Thank you for your help.

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Relationship Insights/Email Engagement - How to create a report or a dashboard based on statistics provided by email engagement?

April 6, 2018, 1:04 pm
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Hi there,

We have enabled the email engagement feature in order to track the number of clicks in a hiperlink sent via email campaign, the feature works perfectly, if I navigate to an individual contact, I can be able to see the number of times that that link opened by that contact, but we need to have a wider visibility of this action in order to view the number of times that a link has been opened from a specific campaing, not per individual contact.

So my question is, is there a way to create a report or dashboard based on that information per campaign in order to see the total number of clicks of hiperlink? if not, is there any workaround?

Thank you.

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Help identifying why the highlighted boxes are red.

April 6, 2018, 2:08 pm
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I need help identifying why the highlighted boxes below are red, there appears to be no JavaScript running on the form and red is not used in the system themes.

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CRM 2016 Jquery vulnerability

April 6, 2018, 3:37 pm
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Hello, my company has a CRM 2016 on-premise environment. Our vulnerability scan showed that we are vulnerable because we are using Jquery below 3.0.0 and it recommends that we update. Our consultant upgraded some Jscripts but the vulnerability still appears on our scan. Has anyone else seen this and know how to upgrade it?

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Generic SQL Error - Apply Solution Upgrade

April 6, 2018, 4:27 pm
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As we are trying to keep our Production Environment clean, we Cloned our Main Solution in our Dev Environment. 

Then we imported it as an upgrade in Production, and tried to "Apply Solution Upgrade".

Then we get a "Generic SQL Error", without any indications as to what might be causing the problem.

We can't even uninstall the newly imported solution - it has somehow a lot of dependencies even if freshly installed! Error details here:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Generic SQL error.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>0d8bc18b-ab15-4bd2-85d4-8b2ae1b4286f</ActivityId>
<ErrorCode>-2147204784</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Generic SQL error.</Message>
<Timestamp>2018-04-06T23:19:54.3843829Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Any idea what we could try?

We are Dynamics 365 v8.2 on-premise.

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How do I submit a Bug to MS?

April 6, 2018, 4:34 pm
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Hey I think I found a bug in Dynamics that should be reported.  It has to do with Sandbox isolation/none and Asynchronous/synchronous initiation.

Essentially it is possible to call a plugin that is isolation - none as though it was sandbox.

I have a work around but MS should be aware of it to correct the behavior as it was very difficult to troubleshoot. So how do I tell MS?

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MS Dynamics CRM reports

April 6, 2018, 4:41 pm
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I am getting the following error while uploading the rdl file to create a new report, can you help me in this? thanks in advance

Microsoft Dynamics CRM Onpremise 8.1.0.359

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Retrieve method does not work in dynamics 365 online (version 9.0)

April 6, 2018, 8:10 pm
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Here is full code, when i trying to retrieve data. it does not work saying,

d8be1dff-fb39-e811-a833-000d3a33bdbd: Test.Test: Retrieve of contact] (full error file is attached with this thread)(Please visit the site to view this file)

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Query;

namespace Test
{
public class Test : IPlugin
{
public void Execute(IServiceProvider serviceProvider)
{
throw new NotImplementedException();
ITracingService tracingService =
(ITracingService)serviceProvider.GetService(typeof(ITracingService));

// Obtain the execution context from the service provider.
IPluginExecutionContext context = (IPluginExecutionContext)
serviceProvider.GetService(typeof(IPluginExecutionContext));

if (context.Depth == 1)
{
IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);

// Obtain the target entity from the input parmameters.
EntityReference entity = (EntityReference)context.InputParameters["Target"];
//EntityReference entity = (EntityReference)context.OutputParameters["BusinessEntity"];


tracingService.Trace("3 - entity");
var contact = service.Retrieve("contact", entity.Id, new ColumnSet(true));
tracingService.Trace("4 - entity");
if (contact != null)
{
if (contact.Attributes.Contains("address1_name") == false)
{
Random rndgen = new Random();
contact.Attributes.Add("address1_name", "first time value: " + rndgen.Next().ToString());
}
else
{
contact["address1_name"] = "i already exist";
}
service.Update(contact);
}
}
}
}
}

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Four Dependent Option set

April 7, 2018, 12:12 am
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Hi,

I've created Dependent option set using the Microsoft article. JS script and using XML file.

I've four option set fields.

Based on the first three field, fourth field will be showing options.

In the fourth field, same options could be occurred based on the different conditions on the first three fields.

Kindly direct me to achieve this.

Thanks

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MS Dynamic 365 Bulk import Error

April 7, 2018, 12:46 am
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Hello friends,

i am getting error while importing data through Bulk Import.

Error :-  ISV Code aborted the operation,

Error Code :- 0x80040265 ,

More Information :- OrganizationServiceFault

There are some plugin registered on creation of record

Error Screen as below,

Help me to resolve this error and let me know if need more info regarding this,

Regards,

Alok

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How to populate the field when the checkbox is check

April 7, 2018, 1:39 am
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Hey Guys

Do you have an idea on how to automatic populate the field when the checkbox is checked, for example i have a Contact form and it store all of the information of a person and on the bottom part there was a section to add a case and it will show up another form. On the case form there was a checkbox that if the case is emergency or not and on the next section where i can add a new recommendation and again it will show up another form to add some data on the field. but what i want is on the recommendation form when the checkbox is checked it will automatically filled the field with the "emergency" word and the type of the field is option set there was already some data. i already add condition in the workflow that "if case: Emergency equals Yes" and i add a update form and then i select the emergency word on field save and then activate and publish and refresh the page and i try to test the form. i try to check the checkbox and then save and after that i add a recommendation and still the the field is on a selection mode.

Anyone can help me with my project.

Thanks in advance.

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Email to Case conversion in Dynamics 365 using queues with distribution group email

April 7, 2018, 2:25 am
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We have:

1) An Exchange mailbox called "support@mydomain".

2) A Queue in Dynamics 365 Service called "Support" setup with the above mailbox "support@mydomain". This queue has record creation rule that creates a case for all incoming email messages. (Mailbox is approved and enabled)

3) A distribution group in Exchange called info@mydomain. When an email arrives in this group, the distribution group forwards it to few mailboxes including “support@mydomain”.

 

Expectation: When an email is sent to distribution group info@mydomain which then forwards the email to support@mydomain, it is expected that:

1) The email should arrive in CRM in the queue "support@mydomain"

2) The record creation rule setup in the queue should create a case in CRM.

 

The Problem:

Email is arriving in CRM but case is not getting created.

 

The Reason for problem (what I believe)

When the distribution group "info@mydomain" forwards the email to "support@mydomain", it arrives in CRM mailbox "support@mydomain" but the "To" field in the incoming email is still set to "info@mydomain" and not "support@mydomain". Which is why "Support" queue doesnot create any case in CRM because the email setup for the queue is "support@mydomain" and not "info@mydomain".

 

The Solution???

I am unable to find it so far. Dynamics 365 does not support distribution groups. So I can't create a queue with "info@mydomain".

Have you guys come across a similar challenge in past?

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Create a Public view based on the Product

April 7, 2018, 2:37 am
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Hi,

We've different Managers for different products.

Users will be entering data through single form.  The product managers should only see the respective product funnels.

Is it possible. Thanks.

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Customer-shelf-service portals error on opening edit page

April 7, 2018, 3:36 am
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Please help us.it will be appreciable. 

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Add Custom View for subgrid

April 7, 2018, 4:06 am
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Hi 

I have one licensed sales order sub grid in License parent entity.I want to add custom view for licensed sales order sub grid.How can add Custom view for sub grid?

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Getting error while creating a user in on premises MS Dynamics CRM

April 7, 2018, 5:46 am
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Hi,

Getting an error while creating a user in the on-premises system.

I have attached error screenshot.

Can anybody suggest me what is a concern here?

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BAD Request - Updating Stage ID and Process ID using WebAPI MS CRM 2016

April 7, 2018, 8:10 am
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Hi Experts

I am unable to update the Stage ID and Process ID for the custom entities using WebAPI but it is working fine for OOB entities (Opportunity).

It would be great if you can help on this.

Thanks

Srikanth Singapuram 

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contentIFrame0 in MSCRM 2011

April 7, 2018, 11:04 am
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Market Research.

April 7, 2018, 9:36 pm
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Hello all, 

We are a group of college students embarking on the mission to make CRM radically simple. We have some questions that will help us in this mission and would tremendously appreciate it if you took the time to answer this short survey. It won't take more than 60 seconds. Thank you so much in advance. 

Here it is:
righty.typeform.com/.../QjMKLr

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