My Notes button is disabled for Insertion into a Case form, even though I've ensured in the Case entitiy settings that the "Communication & Collaboration" box for "Notes" is checked.
Why is the Notes button disabled? How can I enable it?
My Notes button is disabled for Insertion into a Case form, even though I've ensured in the Case entitiy settings that the "Communication & Collaboration" box for "Notes" is checked.
Why is the Notes button disabled? How can I enable it?