Hi,
We have recently upgraded from Microsoft Dynamics CRM 2011 to 2015.
While going to through error logs we see following message is logged in to Application log.
We have checked plugin's running on incoming emails they look good and work on more than 99% of incoming emails. Also we re-registered all email plugins as suggested in of the forum posts, without any luck.
Any help will be greatly appreciated.
The Web Service plug-in failed in OrganizationId: xxxx-xxxx-xxx-xxxx-xxxx; SdkMessageProcessingStepId: xxxx-xxx-xxx-xxx-xxxx; EntityName: email; Stage: 30; MessageName: DeliverIncoming; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values) at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider) at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) Inner Exception: System.IndexOutOfRangeException: Index was outside the bounds of the array. at Microsoft.Crm.Common.ObjectModel.CommunicationActivityServiceBase.AutoCreateContactOrLead(BusinessEntity entity, ExecutionContext context, String subject, AddressEntry[] fromAddressEntries, AddressEntry[][] allResolvedAddressEntries) at Microsoft.Crm.Common.ObjectModel.EmailService.Deliver(Boolean userPromote, Guid emailId, String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Guid campaignResponseId, Entity emailDeltaEntity, ExecutionContext context, Boolean validateBeforeDeliver) at Microsoft.Crm.Common.ObjectModel.EmailService.DeliverIncoming(String messageId, String subject, String from, String to, String cc, String bcc, DateTime receivedOn, String submittedBy, String importance, String body, BusinessEntityCollection attachments, Entity extraProperties, Boolean validateBeforeCreate, ExecutionContext context)