I need a workflow which triggers when any auto/manual post or note created on entity like Case.
I want to send email to user that what post/note is created regarding the entity. I tried to do with post but it has XML data for autopost and normal plain text for manual post.
I also have not seen the regarding case attribute over there.
In short just want to send email when a new post/note is created on case entity. How to achieve please let me know the steps.