Hello,
I have created a workflow for our sales team. The problem I am running into is when they activate the trigger the workflow hangs at 'Waiting". The workflow works fine for my settings (but I am an admin). I think the issue is I need to grant access to the "Salesperson" security role.
(Screen shots below.)
(The one success is from an opportunity that I own.)
(Here is the error if I open up the workflow)
Any thoughts on which security role I need to change for a "Salesperson" or what else may be causing the issue?
Thank you for your help!