We have a service that can be booked either via a webservice call. It is set for service appointments of 20 min duration starting every 20 mins, with the service start time set to 9:10.
Sending a "searchrequest" to the webservice for the same service type gets back a list of appointments at 9:10-09:30, 09:30-09:50, 09:50 -10:10,10:10 to 10:30,10:30-10:50,10-10 to 11:30 etc
I have make a searchrequest that respects service start times using anchoroffset property(10 minutes)
We have Work Hours defined with 3 breaks.
Issue is when you use anchoroffset it put 10 min offset on every break so next available appointment after break should be 11:00 to 11:20 but its returns with 11-10 to 11:30 same thing with appointment after break should be 13:00 to 13:20 but its returns with 13-10 to 13:30.
Can any one know the issue with using anchoroffset property?