I am using on-premise Dynamics 2015 with Exchange Server 2010.
My goal is to fetch emails from a single mailbox on Exchange into a queue in the CRM using Server-side Synchronisation.
I have set up an Email Server Profile in the CRM pointing across to Exchange which authenticates using "Credentials Specified by a User or Queue".
I have set up my queue to work on the mailbox. The queue specifies the credentials to use - the user I have specified is the owner of the mailbox on the Exchange server.
When I try to enable and test the mailbox I get this error:
"The email message "Test Message" cannot be sent because a server certificate required to connect to the email server using SSL could not be validated. The mailbox Test Exchange Integration has been disabled for sending email and the owner of the email server profile FOEVMEXCHG01 has been notified."
I have Googled this error followed the suggestion of "importing the certificates of each server to one another" but the error persists.
Any suggestions?
Thanks,
Mike