CRM Outlook Issue

Hello Friends,

I am Experiencing issues with tracking emails through CRM Outlook. The issue only arises when attempting to track an email through a secondary account. Staff members within the organisation have their personal email account (utilising their names) and shared/specific account.

See below a screen shot of the error message received on my account when attempting to track an email from the secondary account.

I came across the below this a few times does it really work for the above issue?

http://quantusdynamics.blogspot.co.uk/2013/02/dynamics-crm-2011-outlook-client-how-to.html 

Please provide advise regarding this issue.

Thanks and Regards,