We are running Dynamics 365 CRM on-prem.
We have a scenario where users are clicking the save button on a record and, not seeing any obvious signs that the record is being saved, they are clicking the save button again.
This is triggering a save twice. The first time processes the record successfully and sets it to an inactive state. The second save processes the record again setting it back to an active state. I have never seen this issue where multiple clicks are triggering multiple saves. My experience is that the button is effectively locked once clicked the first time, or if clicked the form will not be dirty and will not trigger a save.
We have two groups of users access the environment through two different VPN.
The issue only affects one group of users and within that group of users the issue only exists when using Chrome.
Does anyone please have any suggestions on how to handle this. It seriously corrupts the data when users do this and at the moment we have no nice solution.
Thanks